What function does SailPoint perform in password management?

SailPoint excels in providing self-service password management tools, which empower users to manage their own passwords without needing to contact the IT department. This capability is crucial for enhancing user experience, as it reduces wait times associated with password resets and increases productivity. By allowing users to reset their passwords directly, SailPoint also plays a significant role in minimizing help desk workload and improving security, since it can include features like multi-factor authentication during the reset process.

This approach aligns with modern best practices in identity governance and administration, focusing on user autonomy while ensuring that security protocols are maintained. Users typically appreciate the convenience and control over their credentials, which contributes positively to overall system adoption and user satisfaction.