What is the first step in the patching process for an IIQ instance?

The first step in the patching process for an IdentityIQ (IIQ) instance is to shut down the application server and back up the current instance. This step is critical because it ensures that the application is not actively running during the patching process, which helps prevent data corruption or loss. By shutting down the server, you create a safe environment for the update to proceed.

Backing up the current instance is equally important as it serves as a safeguard against any issues that may arise during the patching process. If a problem occurs after applying the patch, having a backup allows you to restore the instance to its previous state, minimizing potential downtime and data loss.

Once the application server is shut down and the backup is completed, the subsequent steps can be carried out with confidence, knowing that the original state of the system is preserved. This preparation is essential for a smooth and effective patching operation.